Physical Therapy FAQ

Answers to common questions about visiting Black Bear Physical Therapy in Asheville.

What should I bring to my appointment?

Bring your questions or concerns about your injury, health, or movement. Wear loose, comfortable clothing that allows you to move and gives us access to the area being assessed.

Do I need a prescription or referral?

You can contact us directly to request an appointment. Referral and coverage requirements can vary by insurance plan, so check with your insurer if you plan to seek reimbursement.

Do you take insurance?

We are in-network with Medicare. For other insurance plans, we can provide an itemized receipt for you to submit for possible out-of-network benefits.

How much does physical therapy cost?

An evaluation is $135, a treatment session is $105, and an in-home/mobile session is $115. Additional travel charges may apply for mobile visits.

What happens at my first appointment?

We begin with a conversation about your symptoms and goals, followed by a thorough movement assessment. Your visit may also include hands-on treatment, individualized exercise, education, and a clear plan forward.

Where are you located?

We practice by appointment from a private studio in Kenilworth Park, Asheville, NC 28803. We also offer mobile/in-home physical therapy and can discuss telehealth when appropriate.

What are your hours?

Monday 9 AM–8 PM; Tuesday 7 AM–8 PM; Wednesday through Friday 9 AM–8 PM; Saturday 10 AM–4 PM; Sunday closed. Visits are by appointment.

Why do you limit insurance billing?

Limiting insurance billing allows us to spend more one-on-one time with each patient and tailor care to individual needs. We are in-network with Medicare and can provide itemized receipts for possible out-of-network reimbursement from other plans.

Still have questions? Contact us or book an appointment.